These guys understand customer service! Not only were they low pressure on the sales front, everything from purchase to installation to support is done pleasantly and professionally. They helped us determine the best play set for our needs, had good advice on details, and came to “survey” the land prior to installation and allay our concerns about location. The installation team was quick, thorough, professional, and friendly. The unit itself is solid and well-built. We are very pleased. In addition to their professionalism during sales and install, their support has been fantastic when we have called with questions. I would not hesitate to recommend these folks to anyone.