Great. The owners are super nice and professional. They care about you and help you select a playset. They even called a couple times and arranged the installation a day before my daughter’s birthday party (something I mentioned would be nice, but didn’t think would happen). It was a hit at the party. Overall it was a smooth purchase. Great customer service. We got a deal on a closeout model. All playsets of this type are expensive (possibly too expensive), but I think they have a good competitive price for this type of thing. We would definitely use them again.