We had a great experience with Crown. We visited their showroom in the spring, and made a down payment on a play set. We told them we wouldn’t be ready to have it installed until later in the summer. We unexpectedly had to wait until later (it turned out to be October), and talked to Crown about possibly paying for the play set in installments over the winter, and having it delivered in the spring. They couldn’t have been nicer about it. It turned out that we were able to buy it this fall. In the time between initially ordering the play set in the spring, and actually having it delivered, I changed the options on it a few times. They were really patient about that.
When it was time for it to be installed, the guys came to do the work when they said they would, and it went great. They were very helpful about finding the best place for it in the yard, and helping us figure out which way to have it face. They really seemed to enjoy what they do.
Since then, my kids have been playing on the climber for HOURS every day. I’m so happy that we went ahead and did this. We had looked at a competitor’s play sets at the fair, and I had talked to them on the phone. Their customer service was just not very polite; I felt like they took my business for granted. I’m so glad we went with Crown. I don’t think we could have gotten a better quality play set, and the wooden roof really looks great, instead of lots of colors. It’s not only fun for the kids, it looks awesome too.